Whether they’re in charge of teams of a few or many, managers play a critical role in your business. They establish a positive and healthy environment in the workplace that encourages collaboration and growth. They also establish objectives that are clear and help their team members. In the end, they drive the most important performance metrics–employee engagement and productivity.

Managing people requires interpersonal skills. Managers with good interpersonal skills are able to motivate their employees, celebrate their https://devobits.com/ achievements, and give constructive feedback. But even the best managers can improve in areas such as setting goals, high-quality discussions, and communication.

Process Improvement

The way you work is a major aspect of the success of your business. Managers must know the way the system functions and how they can improve it. This aspect of management improvement covers everything from process flow and design to the implementation of internal controls, segregation of duties, implementing time-saving strategies such as mise en place and automation and reducing human error through the establishment of a quality control procedure.

Managers also have to know how the process of evaluating performance should be conducted. When processes are built incrementally over time, nobody–including HR leadership–is certain of how the entire thing will run from beginning to finish. This leads to inconsistencies and frustration for both supervisory and management personnel. Training is essential to ensure that managers and team members understand the reasons (your reason) behind your method as well as the steps necessary to ensure consistency.